Effective Listening – But How?
“Every human being needs to listen consistently in order to live fully.” (J. Treasure).
So many individual and macro’ issues exist because of a lack of effective listening..and then understanding. The ability to obtain quality understanding is key for strategic problem solvers yet, effective listening is a skill not often taught. Below a 2011 TedTalk that seems more relevant than ever.
As well as ‘our’ understanding of those we communicate with, effectively ‘hearing’ someone else makes them feel heard, understood and appreciated. Key for us, we are more likely to provide them with a sense of trust and connection with us.
Two of the biggest challenges to effective listening:
We aren’t focused – Impatient and/or time constrained, we want sound bites.
We’re biased – However fair we think we are, our upbringing/culture/life experience etc effects how we listen..
Opposite, our a few videos and links that if nothing else serve as reminders for us how to be fully engaged.